United Kingdom

The Corniche 23 Albert Embankment London, London, City of SE1 7GG, UK

Monday - Friday 09:00 - 17:00

support@wrubens.com
(+44) 123456789

Second Store

This is the address

Monday - Friday 09:00 - 17:00

support@wrubens.com
(+44) 123-4567

Contact with an expert

    Frequently asked questions

    Will I reveive the same product that I see in the picture?

    We strive to provide accurate and representative product images. We work closely with our vendors to ensure that the products displayed on our platform align with the actual items being sold.

    However, please keep in mind that there may be slight variations in color, size, or appearance due to factors such as lighting, screen resolutions, or handmade craftsmanship. We encourage you to review product descriptions, specifications, and customer reviews to make an informed purchase decision. Our commitment is to deliver the best possible shopping experience and ensure that you receive a product that meets or exceeds your expectations.

    If you encounter any issues with your order, our dedicated customer support team is ready to assist you and address any concerns promptly.

    Where can I view my sales receipt?
    1. Log in to your account on our platform using your credentials.
    2. Once logged in, navigate to the "My Account" or "Orders" section. This may be located in the top navigation menu or in a dropdown menu under your account name.
    3. Look for your recent orders or purchase history. Depending on the platform layout, you may find a list of your previous orders or a specific section dedicated to invoices or receipts.
    4. Click on the specific order for which you want to view the sales receipt.

    If you're unable to locate the sales receipt following these steps, we recommend reaching out to our customer support team for assistance.

    Will you restock items indicated as "out of stock"?

    We will try to get it back in stock but some orders are exclusive and limited so we cannot guarantee on that.

    You can subscribe to our notifications to get notified when it gets back in stock.

    How can I return an item?

    Go to the orders section and select the option to return and add the relevant details.

    Our story and more info for SEO

    Our T-Shirts are a luxurious take on an everyday classic. Fusing tradition and innovation, we combine unexpected and often juxtaposing influences in our designs. Using techniques from bespoke tailoring and suiting, our T-shirts are crafted with precision and detail. 

    But W. Rubens is anything but rigid. We are hungry for inspiration, travelling the world and collecting experiences. So that a single design can reference anything from classic sportswear to global cultures, past and present. 

    While our inspiration roams free, we stay true to a single white BCI cotton fabric, manufactured in Busto Arizio, Italy. This guarantees consistency in both look and feel, but it also means we can give our manufacturers and suppliers ongoing commitment.

    Our story and more info for SEO

    Our T-Shirts are a luxurious take on an everyday classic. Fusing tradition and innovation, we combine unexpected and often juxtaposing influences in our designs. Using techniques from bespoke tailoring and suiting, our T-shirts are crafted with precision and detail. 

    But W. Rubens is anything but rigid. We are hungry for inspiration, travelling the world and collecting experiences. So that a single design can reference anything from classic sportswear to global cultures, past and present. 

    While our inspiration roams free, we stay true to a single white BCI cotton fabric, manufactured in Busto Arizio, Italy. This guarantees consistency in both look and feel, but it also means we can give our manufacturers and suppliers ongoing commitment.